Dedicated to domestic users


After Sales Services

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FAQ - Frequently Asked Questions

What if you can’t find the information you’re looking for?
You can get in touch via the online form or by telephoning +33 (0)298 539292 (cost of a local call in France). Lines are open Monday to Friday, from 8am to 12pm and 1pm to 5:30pm. We’re ready and waiting to help answer your query as quickly as possible!

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Krampouz videos

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Instructions and user guides

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  • French manufacturing
    French manufacturing.
  • Secure payment by credit card
    Secure payment by credit card.
  • Delivery at home or in a relay point
    Delivery at home or in a relay point.
  • Packaging for heavy products
    Packaging for heavy products.
  • 10-year repairable product
    10-year repairable product.